Benefit Management Services

Post-65 Retiree Open Enrollment for Calendar Year 2025: Nov. 4 - Dec. 4, 2024

The open enrollment period is your opportunity to review your benefit options and change your current elections. No action is required unless you are making changes, opting in for the first time, or opting out of coverage.

You are encouraged to review the 2025 Post-65 Retiree Health Care Plans Summary Guide, for detailed information about the available medical, dental, and vision plans; information about the Defined Dollar Benefit (DDB) program; enrollment information, contact information; and more.

Interested in learning more about your post-65 retiree benefits? Join us for our Calendar Year 2025 Virtual Information Session on Thursday, Nov. 7, 2024 at 10 a.m. Register today.

Questions about your benefits as a post-65 retiree or about the enrollment period should be directed to Benefit Management Services (BMS) by emailing PITT-BMSdocs@upmc.edu or by calling 1-888-499-6885. BMS hours are Monday through Friday from 8 a.m. to 6 p.m.

UPMC Benefit Management Services (BMS), the University's retiree benefits service center, handles the general retiree program administration and various day-to-day operations. Services offered by UPMC Benefit Management Services (BMS) extend to individuals who are retired and who are eligible to be participants in the University of Pittsburgh health care insurance programs. This service also extends to eligible family members.

Services provided by BMS include:

  • Sending out annual benefit enrollment packets to both pre-65 and post-65 retirees
  • Sending out retiree benefit enrollment packets to newly retired faculty and staff members
  • Collecting benefit election forms and enrolling retirees in their elected programs
  • Assuring proper enrollment in retiree medical, dental, vision, and University-sponsored life insurance plans, as well as the Defined Dollar Benefit (DDB) program
  • Preparing and mailing invoices to collect premiums when necessary
  • Answering retirees’ general questions
  • Administering the DDB program for participating retirees and their spouses/partners
  • Requesting supplemental information such as: medical insurance carrier applications and information, dental and vision information, DDB Reimbursement forms, Automatic Premium Payment Authorization (APPA) forms, and Reimbursement Account Direct Deposit Authorizations
  • Changing your address: BMS will update their records as well as forward your new contact information to the insurance carriers for University-sponsored health care and life insurance plans

Retiree Accounts Login Instructions

COBRApoint Portal - This is where you can view your current retiree health and welfare coverages.

DDB Portal - This is where you can view your DDB credit balances.

Contact Benefit Management Services (BMS)

University retirees have access to member services representatives Monday through Friday, 8 a.m. to 6 p.m.

UPMC Benefit Management Services (BMS)
US Steel Tower
600 Grant Street UST 01-11-01
Pittsburgh, PA 15219

Email: PITT-BMSdocs@upmc.edu

Telephone: 1-888-499-6885 (select “retiree” option)

Fax: 1-877-851-5591