Care.com

Care.com offers a network of providers and options to assist with needs such as after-school care, caring for a child who is home sick, caring for children while you are working from home, caring for aging parents, and more.

Interested in learning more about the Care.com benefit? Check out a recording from a recent webinar.

Eligibility and Benefit Details

Eligibility for utilizing Care.com and backup care is limited to:

  • Full-time regular faculty, librarians, and research associates
  • Full-time postdoctoral associates
  • Full-time postdoctoral scholars
  • Full-time regular staff

Eligible employees who sign up with Care.com receive unlimited access to Care.com's network of local caregivers, a total of 10 available backup care days for child and adult care per program year (September 1 to August 31) to be used for work-related purposes, and an opportunity for tuition discounts on tutoring and local and national child care centers.

How to Enroll

  1. Visit pitt.care.com or download the care.com mobile app to create an account. You can also call 855-781-1303.
  2. Enter the required personal details including:
    • Employee number (located on your payslip through Pitt Worx or in personal details)
    • First and last name
    • Date of birth
    • Home street address and zip code
  3. After entering your personal details, select the Continue button.
  4. Identify the type of care you need. If you are calling to register, select the number that corresponds to your care needs.
  5. Follow the prompts to complete your search for care.

For questions about enrolling, contact Care.com by calling 855-781-1303 or by emailing careteam@care.com.

How to Use Care.com

Your membership includes unlimited access to the Care.com network to post jobs, search, and reach out to local caregivers, 24/7, to find care for children, adults, housekeeping, tutors, and more for work-related purposes. Review this PDF for details about the Backup Care benefits through Care.com.

Available caregivers include: nannies and babysitters, senior caregivers, housekeepers, special needs caregivers, errand runners, and tutors.

  • Post a Job: Create a job post with a description of the care for which you are hiring.
  • Search, Filter, and Review: Search and filter through caregivers in your zip code radius that meet your requirements. Receive applications from local caregivers, request background checks, and reply to messages and applications.
  • Safety Center: Access the Care.com Safety Center for tips and tools to hire safely.

Using Backup Care

When your regular care is not available, vetted and subsidized adult care and child care for work-related purposes is available as Backup Care through Care.com. Reimbursement is also available for child and adult care through your personal network when Care.com in-network options are not available. Review this PDF for details about the Backup Care benefits through Care.com.

Backup Care for Children

Eligible employees have a total of 10 backup care days for child and adult care per program year (September 1 to August 31) to use for work-related purposes. Note: A "day" is a minimum of four hours of care and a maximum of 10 hours of care. In-home, in-center, and personal network care options are available. Learn more about child backup care and how it works.

Backup Care for Adults

Eligible employees have a total of 10 backup care days for child and adult care per program year (September 1 to August 31) to use for work-related purposes. Note: A "day" is a minimum of four hours of care and a maximum of 10 hours of care. In-home and personal network care options are available.

Tuition Discount

You can save on full-time and part-time tuition at local and national child care centers when you use the Tuition Discount Center Network on Care.com.

You can also use your Personal Network for Backup Care for tutoring. Simply book the tutor and submit a receipt to Care.com to get reimbursed for a portion of the cost. Each tutoring engagement will count as one Backup Care day.

Frequently Asked Questions

General Questions

Backup Care for Children

Personal Network