OHR Hours and Contact Information
The Office of Human Resources will be closed in observance of the University’s Winter Recess from Friday, December 23, 2022 through Monday, January 2, 2023.
OHR Customer Support
To reach OHR throughout the Winter Recess, please submit an online request.
OHR representatives will monitor urgent messages/inquiries submitted via online request from Tuesday, Dec. 27 through Friday, Dec. 30.
Benefits representatives can also be reached by submitting an online request and via telephone at 833-852-2210 from Monday, December 19 through Friday, Dec. 23 from 8:30 a.m. to 5 p.m. and Tuesday, Dec. 27 through Friday, Dec. 30 from 8:30 a.m. to 5 p.m. Benefits customer service will be closed on Monday, Dec. 26 and Monday, Jan. 2.
New Staff and All-Temps Information
Job Requisitions and Recruiting
Positions posted to the career site that are set to expire over the Winter Recess will be automatically extended through Jan. 31, 2023. If you do not wish to have the position posting extended, please contact OHR by Friday, Dec. 9, 2022.
All open positions that require Child Protection Clearances must have a start date on or after Jan. 12, 2023.
Orientation
The final new staff and All-Temps orientations of the calendar year takes place Monday, Dec. 19, 2022.
The first new staff and All-Temps orientations of 2023 take place on Tuesday, Jan. 3, 2023. There will be no All-Temps orientation on Wednesday, Jan. 4, 2023.
Time Keeping and Time Card Deadlines
For information about time keeping and time card deadlines throughout the Winter Recess, please review this announcement.
Other Special Hours and Closures
UPMC MyHealth@Work Center
The UPMC MyHealth@Work Health and Wellness Center will be closed Friday, Dec. 23; Monday, Dec. 26; and Monday, Jan. 2.
If you are experiencing symptoms of COVID-19, please follow the recommended University guidelines. In the case of an emergency, please visit the closest emergency room.
Please visit the MyHealth@Work Health and Wellness Center webpage for more information and to schedule an appointment, or call the Center at 412-647-4949 for any questions you may have.
UPMC Member Services (including BMS and eBenefits)
UPMC Member Services will be closed on Sunday, Dec. 25; Monday, Dec. 26; and Sunday, Jan. 1.
UPMC Member Services will be open on Saturday, Dec. 24 from 8 a.m. to 3 p.m. ET; Saturday, Dec. 31 from 8 a.m. to 3 p.m. ET, and Monday, Jan. 2 from 7 a.m. to 4 p.m. ET.
Davis Vision Customer Service
The Davis Vision Customer Service call center will be closed on Friday, Dec. 24 through Monday, Dec. 26 and on Sunday, Jan. 1 through Monday, Jan. 2.
Davis Vision will be open on Saturday, Dec. 31 from 9 a.m. to 4 p.m. ET.
United Concordia Customer Service
United Concordia Customer Service will be closed on Friday, Dec. 23 through Monday, Dec. 26 and Monday, Jan. 2.
TIAA
TIAA's customer service will be closed on Monday, Dec. 26 and Monday, Jan. 2.
TIAA will be open on Friday, Dec. 23 from 8 a.m. to 6 p.m. ET.
University Pension Center
The University Pension Center, which manages the defined benefit pension plan, will be closed on Monday, Dec. 26 and Monday, Jan. 2.
The Hartford
The Hartford's customer service will be closed on Monday, Dec. 26 and Monday, Jan. 2.
Unum
Unum's customer service will be closed on Friday, Dec. 23 through Monday, Dec. 26.
MetLife Disability Call Center
MetLife's Disability Call Center will be closed on Saturday, Dec. 24 through Monday, Dec. 26 and Saturday, Dec. 31 through Monday, Jan. 2.
MetLife's Disability Call Center will be open on Friday, Dec. 23 from 8 a.m. to 5 p.m. ET.
Corestream (PittPerks Customer Support)
Corestream, which administers customer support for PittPerks, will be closed on Monday, Dec. 26 and Monday, Jan. 2.
Amplifon
Amplifon customer service will be closed on Monday, Dec. 26 and Monday, Jan. 2.
Care.com
Care.com customer service will continue to offer regular support during Christmas and New Year's.
As a reminder, we encourage you to review the University-wide Closure and Class Cancellation policy and consider signing up to receive notifications via the University's Emergency Notification Service so that you can stay informed in the event of an emergency.