OHR Hours and Contact Information
The Office of Human Resources will be closed in observance of the Thanksgiving Recess from Thursday, Nov. 28, 2024, through Friday, Nov. 29, 2024.
The Office of Human Resources will be closed in observance of the University’s Winter Recess from Monday, Dec. 23, 2024, through Wednesday, Jan. 1, 2025.
OHR Customer Support during closures
To reach OHR throughout the Thanksgiving and Winter Recess closures, please submit an online request.
During the Winter Recess, OHR representatives will monitor urgent messages/inquiries submitted via online request 8:30 a.m. to 4:30 p.m. on the following Recess days: Monday, Dec. 23, Thursday, Dec. 26, Friday Dec. 27, Monday, Dec. 30, and Tuesday Dec. 31. Client Services will be closed Nov. 28 & 29, Dec. 24 & 25, and Jan. 1.
Benefits representatives can also be reached by submitting an online request and via telephone at 833-852-2210 on Friday, Nov. 29 from 8:30 a.m. to 4 p.m. and on Tuesday, Dec. 24 from 8 a.m. to noon. Benefits customer service will be closed on Thursday, Nov. 28; Wednesday, Dec. 25; and Wednesday, Jan. 1. Unless otherwise noted here, benefit representatives are available Monday – Friday 8:30 to 5 p.m.
New Staff and All-Temps Information
Job Requisitions and Recruiting
Positions posted to the career site that are set to expire over the Winter Recess will be automatically extended through Jan. 31, 2025. If you do not wish to have the position posting extended, please contact OHR by Friday, Dec. 6, 2024.
All open positions that require Child Protection Clearances must have a start date on or after Jan. 6, 2025. Offers for positions requiring CPCs need to be submitted by Dec. 6, 2024 in order to process for that timeframe.
Orientations
The final new staff and All-Temps orientations of the calendar year takes place Monday, Dec. 16, 2024.
The first new staff and All-Temps orientations of 2025 take place on Thursday, Jan. 2, 2025.
Time Keeping and Timecard Deadlines
For information about time keeping and timecard deadlines throughout the Winter Recess, please review this announcement.
Want help dealing with Holiday Stress?
We know the holidays can be a stressful time for some, which is why we're making available these tips for dealing with holiday stress, from our partners at LifeSolutions.
Other Special Hours and Closures
UPMC MyHealth@Work Center
The UPMC MyHealth@Work Health and Wellness Center will be closed Thursday, Nov. 28; Friday, Nov. 29; Tuesday, Dec. 24; Wednesday, Dec. 25; Thursday, Dec. 26; Tuesday, Dec. 31 and Wednesday, Jan. 1.
In the case of an emergency, please visit the closest emergency room.
Please visit the MyHealth@Work Health and Wellness Center webpage for more information and to schedule an appointment, or call the Center at 412-647-4949 for any questions you may have.
UPMC Member Services (including BMS and eBenefits)
UPMC Member Services will be closed on Thursday, Nov. 28; Wednesday, Dec. 25 and Wednesday, Jan. 1.
UPMC Member Services will be open on Friday, Nov. 29 from 8 a.m. to 4 p.m. and on Tuesday, Dec. 24 from 8 a.m. to noon.
Davis Vision by MetLife Customer Service
The Davis Vision by MetLife Customer Service call center will be closed on Thursday, Nov. 28; Wednesday, Dec. 25 and Wednesday, Jan. 1.
Davis Vision by MetLife Customer Service will be open operating under reduced hours from 8 a.m. to 5 p.m. on Wednesday, Nov. 27, Friday, Nov. 29, Tuesday, Dec. 24, and Tuesday, Dec. 31.
United Concordia Customer Service
United Concordia Customer Service will be closed on Thursday, Nov. 28 and Friday, Nov. 29. (additional holiday hours to be determined, check back for updates)
TIAA
TIAA's customer service will be closed on Thursday, Nov. 28, and Wednesday, Dec. 25. (additional holiday hours to be determined, check back for updates)
Pension Administration Center
The University Pension Center, which manages the defined benefit pension plan, will be closed on Thursday, Nov. 28; Wednesday, Dec. 25; Wednesday, Jan. 1.
The Hartford
The Hartford's customer service will be closed on Thursday, Nov. 28; Wednesday, Dec. 25; and Wednesday, Jan. 1.
Unum
Unum's customer service will be closed on Thursday, Nov. 28; Friday, Nov. 29; Tuesday, Dec. 24; Wednesday, Dec. 25; and Wednesday, Jan. 1.
MetLife Disability Call Center
MetLife's Disability Call Center will be closed on Thursday, Nov. 28; Wednesday, Dec. 25; and Wednesday, Jan. 1.
They will be open operating under reduced hours from 8 a.m. to 5 p.m. on Wednesday, Nov. 27, Friday, Nov. 29, Tuesday, Dec. 24, and Tuesday, Dec. 31.
Corestream (PittPerks Customer Support)
Corestream, which administers customer support for PittPerks, will be closed on Thursday, Nov. 28; Friday, Nov. 29; Tuesday, Dec. 24 through Wednesday, Jan. 1.
Note: During the holiday closure, for urgent inquiries the employee can send an email to customercare@corestream.com with "Urgent" marked in the subject line. A representative will respond within 24-48 hours.
Amplifon
Amplifon will be closed on Thursday, Nov. 28; Friday, Nov. 29; Tuesday, Dec. 24, Wednesday, Dec. 25; and Wednesday, Jan. 1.
Savi
Savi student loan assistance customer service will be closed on Thursday, Nov. 28; Friday, Nov. 29; Tuesday, Dec. 24; Wednesday, Dec. 25; Tuesday, Dec. 31 and Wednesday, Jan. 1.
Care.com
Care.com customer service will continue to offer regular 24/7 support during Thanksgiving, Christmas and New Year's.
As a reminder, we encourage you to review the University-wide Closure and Class Cancellation policy and consider signing up to receive notifications via the University's Emergency Notification Service so that you can stay informed in the event of an emergency.